Is this available everywhere?
Not yet, we’re available in most states in the continental US and we’re constantly working on expanding our footprint. If we’re not available where you are, just let us know and take a look.
Can I end my lease early?
Yes! Depending on how far into the subscription you are, we do have a buy-out charge outlined in our contract. If you need to end your contract early, please reach out to support@thesweetspot.com to get started
What if I move?
Let us know ASAP. We’ll be happy to work out the next steps with you.
How do I get the bike back to The Sweet Spot?
At the end of your lease, we’ll split shipping costs back to us. You just need to have your bike professionally packed and we’ll give you a shipping label to slap on the box. If you have any trouble finding someone in your area to pack it up, let us know and we’ll help find someone for you.
How do I pay?
We take monthly payments through credit card and bank transfer (ACH).
What happens after my subscription ends?
You have a few options:
- You can upgrade to a new bike!
- You can buy your bike! If you love it, keep it! You’ll know how much your bike is worth when you sign up for your lease
- You can send back your bike and walk away. We’ll miss you, but we understand. And we’ll always be here for you if you want to come back 🙂
How long does the subscription last?
We have 18, 24, 36 month terms
What happens if my bike is stolen or crashed?
Our lease plans include insurance. If something happens to your bike, you’re only responsible for a small deductible and we’ll get you back in the saddle.
Are you Buy Now / Pay Later or a Lease to Own Program?
Nope! We’re just like a car lease. Your lease payments make that expensive bike much more affordable than if you paid MSRP for it for the time you’re using it. At the end of the lease, you can buy the bike or just send it back to us. Most of our customers pay roughly 60% of MSRP for the bike for a 24 month lease.