Privacy Policy

TSS Collective Holdings, Inc., a Delaware corporation d/b/a "The Sweet Spot", on behalf of its affiliates and subsidiaries (collectively, "The Sweet Spot," "us," "we," or "our") has prepared this Privacy Policy ("Privacy Policy") to describe to you as an individual, or if you represent an entity or other organization, that entity (in either case, "you" or "your") our practices regarding the personal information that The Sweet Spot collects, uses, and shares on behalf of end users ("Users") of our proprietary bicycle leasing platform (the "Platform"), the website available at https://www.thesweetspot.com/ or other websites operated by The Sweet Spot (each, a "Site") our mobile and online applications provided by us and/or on our behalf (each, an "Application," and each Site and Application are treated as a part of the "Platform" for purposes of this Privacy Policy), the information, data, reports, and other materials and content ("Content") available through or otherwise provided by the Platform, and any features or functionality available through the Platform offered via each Site and Application (collectively, "Services"). Capitalized terms not defined in this Privacy Policy, shall have the respective meanings ascribed to them in the Terms of Service, located at https://www.thesweetspot.com/terms ("Terms of Service").

The Sweet Spot reserves the right, at any time, to modify this Privacy Policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes in this Privacy Policy. You should review this Privacy Policy periodically so that you keep up to date on our most current policies and practices. We will note the "Last Updated" date of the latest version of our Privacy Policy at the end of this Privacy Policy. Your continued use of the Platform, Content, or Services following posting of changes constitutes your acceptance of all such changes.

1. Collection of Personal Information

1.1. Personal information you may provide to us on or through the Platform, or otherwise includes:

• Account information, such as your username, password, and Registration Information that you set to establish an online Account with us, as well as your body dimensions as measured by one of our fitters for purposes of providing the right bike fit.
• Bicycle information, such as your ride data, device telemetry, location of each bike that you are leasing, and make, model, style, size, and dimensions of each such bike.
• Communications that we exchange, including when you contact us with questions, feedback, or otherwise.
• Contact details, such as your first and last name, email and mailing addresses, and phone number.
• Cookies and internet activity, such as text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser.
• Geolocation data, such as precise physical location or movements in connection with any Application.
• Marketing data, such as your preferences for receiving communications about our Products, Services, activities, events, and publications.
• Payment and transactional data, such as the information needed to complete your Orders and registrations on or through the Service.
• Other information that we may collect which is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed on the Platform at the time of collection.

1.2. Sources of Personal Information

We obtain personal information from the following categories of sources:

• Personal Information that You Provide. The Sweet Spot collects personal information when you voluntarily submit it to us.
• Personal Information that is Automatically Collected. In addition to personal information that we may receive directly from you, The Sweet Spot indirectly collects other information from you when we automatically log information about you, your computer or mobile device, and your activity over time on our Platform.
• Personal Information that is Obtained from Third Parties. The Sweet Spot may receive personal information about you from other third-party sources, including from business partners or data providers.

2. Use of Personal Information

The Sweet Spot's primary purpose in collecting personal information is to provide the Services and Content that you request on the Platform. The Sweet Spot may also use personal information for various purposes, including, without limitation:

• To fulfill your requests for selecting and purchasing Products and Services
• To establish and maintain your Account on the Platform
• To understand and analyze the usage trends and preferences of our Users
• To personalize your experience on and through the Platform and Services
• To verify your identity or determine your eligibility for offers and promotions
• To communicate with you, including responding to any of your requests or questions
• To provide Users with maintenance and support
• To send you materials, updates, information, special offers, and promotional material
• To respond to requests from law enforcement and as required by applicable law

3. Sharing of Personal Information

In addition to the specific situations discussed elsewhere in this Privacy Policy, The Sweet Spot may share your personal information in the following circumstances:

• With your consent
• For legal compliance
• With service providers
• Through chat features
• Through your referrals
• Text messaging (excluding originator opt-in data and consent)

4. Security of Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from the risks presented by unauthorized access or acquisition, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access or acquisition of your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

5. Your Choices

You can make the following choices regarding your personal information:

• Modifications to Your Personal Information
• Opt-out of promotional emails
• Opt-out of behavioral-based advertising
• Do Not Track preferences

6. Notice to California Residents

Under California Civil Code Sections 1798.83-1798.84, California residents who have an established business relationship with The Sweet Spot are entitled to ask us for a notice describing what categories of personal information we share with third parties for their direct marketing purposes. This notice will identify the categories of information shared with third parties and will include a list of the third parties with which it is shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit your request to the address listed in the Section titled "CONTACTING US" below.

7. Other Sites and Services

The Site may contain links to other websites and online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third-party websites or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use, and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.

8. International Transfers of Personal Information

The Sweet Spot is based in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide personal information to us, please note that any personal information that you provide to us may be transferred to the United States of America. By providing your personal information, where applicable law permits, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein or in the Terms of Service.

9. Contacting Us

If you have any questions or concerns about our Privacy Policy or any other privacy or security issue, please contact us at:

Email: support@thesweetspot.com